Privacy Policy

This Privacy Policy explains how Methzco collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Our website address is: https://methzco.com.

Methzco is an online fashion store offering clothing and accessories for men, women, and kids.

Information We Collect

When you use our website or place an order, we may collect the following information:

Your full name
Billing and delivery address
Email address
Phone number
Order details and purchase history
Payment confirmation details
Account login details, if you create an account
Messages or inquiries submitted through our contact forms
Technical information such as IP address, browser type, device type, and website usage data

How We Use Your Information

We use your personal information to operate our online store and provide better customer service.

To process and deliver your orders
To confirm order details by phone, email, or WhatsApp
To provide customer support
To manage returns, exchanges, and delivery inquiries
To create and manage customer accounts
To send order updates and important service messages
To improve our website, products, and services
To prevent fraud, spam, and unauthorized activity
To comply with legal, tax, accounting, or security requirements

Payments

When you make a purchase through Methzco, payment information may be processed by secure third-party payment providers or banking services. Methzco does not store full card details on our website.

Payment-related information may be used only to confirm, process, refund, or manage your order where required.

Delivery and Courier Partners

To deliver your order, we may share necessary delivery details with courier or logistics partners. This may include your name, phone number, delivery address, and order reference.

We only share the information required to complete delivery and customer support related to your order.

Customer Accounts

If you create an account on our website, we store the personal information you provide in your user profile. You can view, update, or request deletion of your personal information, subject to any information we are required to keep for administrative, legal, accounting, or security purposes.

Contact Forms and Messages

When you contact us through our website, email, phone, WhatsApp, or social media, we may collect the information you provide so we can respond to your inquiry.

Comments and Reviews

If product reviews or comments are enabled on our website, we may collect the information shown in the review or comment form, together with your IP address and browser user agent to help detect spam and protect the website.

Cookies

Our website may use cookies to improve your browsing and shopping experience. Cookies help us remember your cart, login session, preferences, and website activity.

Cookies may also be used for analytics, security, advertising, and website performance. You can control or delete cookies through your browser settings, but some website features may not work properly if cookies are disabled.

Analytics and Marketing

We may use analytics and marketing tools such as Google Analytics, Meta Pixel, or similar services to understand website performance, improve user experience, and measure advertising effectiveness.

These services may collect technical data such as device information, browser information, pages visited, and general usage activity. Social media and digital platforms may also track activity depending on user settings and login status. :contentReference[oaicite:1]{index=1}

Media Uploads

If users are allowed to upload images to our website, they should avoid uploading images with embedded location data such as EXIF GPS data. Visitors may be able to download and extract location data from uploaded images.

Embedded Content from Other Websites

Pages on this website may include embedded content such as images, videos, social media posts, maps, or other third-party content. Embedded content from other websites behaves in the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, add tracking, and monitor your interaction with their content.

Who We Share Your Data With

We do not sell your personal information. However, we may share necessary information with trusted service providers to operate our business.

Payment processors
Courier and delivery partners
Website hosting providers
Email and SMS/WhatsApp communication providers
Analytics and advertising platforms
Security, spam prevention, and fraud detection services
Legal, accounting, or regulatory authorities when required by law

How Long We Keep Your Information

We keep your personal information only for as long as necessary for order processing, customer support, legal, accounting, security, and business record purposes.

Order records may be retained for business, tax, and accounting purposes. Contact messages and support records may be retained for customer service and dispute resolution.

How We Protect Your Information

Methzco takes reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no online website, payment system, or internet transmission is completely secure. Customers are responsible for keeping their account password and login details confidential.

Your Rights

Depending on applicable privacy laws, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of certain personal information.

Some information may need to be retained for legal, tax, accounting, security, or administrative reasons.

Email Marketing

If you subscribe to our newsletter or promotional messages, we may send you updates about new arrivals, offers, and Methzco promotions.

You can unsubscribe from marketing communications at any time by using the unsubscribe option or by contacting us directly.

Children’s Privacy

Methzco sells kids’ clothing, but our website is intended to be used by adults, parents, or guardians. We do not knowingly collect personal information directly from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: info@methzco.com
Phone: +61 425 463 109
Website: https://methzco.com

Last updated: 2026